Feel Free to Write Us
At Smile Design Ottawa, we have been delivering personalized dental treatment to patients in Orleans and the surrounding area. We treat patients of all ages. See what our patients say about us. You are also free to leave a review about our services. Your feedback is appreciated.
Really impressed with all the COVID-19 precautions. Felt very safe. Thank you.
Professional & Amazing
Everyone at this dental office is very professional and amazing. Patient care is definitely at the top of their list. It’s really nice not feeling like a number. Thank you to all of the staff. ☺️💞
Going to the dentist is among my least favorite things to do. But going to Dr. Fong's clinic makes things so much more enjoyable. The staff is amazing and oh so competent. I recommend this clinic to anyone who wants quality and who wants a dentist they can truly trust.
Quality Care by Professionals
Safety practices are outstanding. An excellent team of professionals providing quality care.
Excellent Precautions Against COVID-19
Excellent precautions: masks, glass barriers, covid questions, doors of plastic sheets to control airflow, clear changes in procedures (easy for a patient to manage) to sanitize and control droplets + same professional attitude and quality service by all (reception, hygienist, dentist)= patient comfort and confidence!
Timely & Efficient
I am always treated with the utmost respect and consideration. My appointments are timely- no waiting and every step is explained fully.
The atmosphere always leaves me feeling like I've had a visit with some friends. Lovely!
Pleasant & Proficient
Everyone was pleasant. I didn’t wait one second to get to my appointment and the dental hygienist was super nice and efficient. Dr. Fong was very detailed in explaining everything.
Dr. Fong Is Exceptional
Dr. Fong has a special touch. I have been his patient for many years, and my first impression, on the earliest visits, was that this guy knew what he was doing. No pain. I continue to feel that he is a great dentist, and never hesitate to recommend him. He has gathered together a wonderful team to support him.
The Dentist: love it or hate it, many of us will be heading back there out of necessity or love. I love having clean teeth and have been a patient of Dr. Fong for 20+ years, so I trusted them to really take this COVID-19 thing seriously. Lots of government regulations around this and Dr. Fong and the team were thorough!
I felt very safe. LOTS of protocols have been implemented (wear a mask, don't go if you're sick or have travelled).
They checked my temperature on arrival, wore full PPE, new for each patient and have a sterile office with limited items in it.
- New air cleaning machine was in each exam room to clean out the air between patients.
- Not using machines for cleanings, just hand clean for now.
Hygienist sanitizes the room between each patient.
If you need a dental clinic, I totally recommend Dr. Fong.
Dr. Fong went beyond expectation to provide a safe environment in this time of COVID-19. I felt very safe during my presence there.
Safe and Comfortable Environment
I was the first patient to attend Dr. Fong's clinic since the confinement. Having known Dr. Fong and his team for decades and how patient oriented they are on all levels, I felt completely safe and comfortable! Well done guys!
Your excellent service and staff are the reason I drive from downtown.
You guys are the best. Totally worth traveling from Gatineau to see you wonderful people.
I have been a patient of Dr. Fong's for many years, and I continue to have great respect and admiration for the professionalism and care offered to his patients consistently over the years.
I have been a patient for 2 decades and look forward to many more. Thanks for everything you do.
Very Positive Experience
A very positive experience as always! Thank you for all the years of excellent care and helping me build my confidence and comfort level while in the chair. Well worth the hour drive to get there!
Visiting my dentist is always a welcomed event-prompt efficient service as well as catching up on events with the friendly staff-it's almost a reunion!!
Dr. Fong is the Best
Dr. Fong is the BEST. My husband and I, my children and now my grandchildren, all come to see Dr. Fong!! We love him!!
I hate cavity fillings but Dr Fong made me comfortable and I had zero pain.
Grateful to have this level of comfort and safety for my healthcare/dental needs
It is always a pleasure to have dental care at your office. Like one big friendly and caring family. Excellent dentistry. Many thanks!!
Kindness and Patience
I really appreciate Dr. Fong’s kindness and patience with my father who has hearing problems. Dr. Fong explained everything clearly to him. Thank you so much.
Best dentist to-date and I have been to countless dentists over my life time. I recommend him highly as well as his staff.
Pleasant and Professional Care
Every appointment I've had, I received the upmost pleasant and professional care possible. The staffs are very friendly and courteous. Ann, my hygienist is extremely cautious and knowledgeable of her services and demonstrates the highest regards for your well-being. Dr Fong is always cheerful and has a professional manner when conducting his services. Your concerns are always his priority. Thank you Lori, Ann and Dr Fong.